Holidays 2024

Presale, new releases, and up to 60% off select items!

Get ready for our biggest sale of the year!. Black Friday Start Times. Sale Details

Holiday Discount and Promo Codes

Here’s a simple guide to help you apply your codes and make sure you're getting the best deal on your purchase. Please take note of our discount code policy:. Common Issues and Tips. Screenshot Assistance. If you believe your discount code should be

I paid for expedited shipping, why hasn't it shipped?

We understand that waiting for your order can be frustrating. Please note that processing and shipping times are separate. With the current increased holiday order volume, we kindly request that you allow 5-7 business days for your order to be proces

Where is my Black Friday/Cyber Monday order?

Order Processing Time. During peak shopping seasons or when experiencing a high volume of orders, please allow between 5-7 business days for your order to be processed. We want to ensure the quality and accuracy of your order, and our dedicated wareh

Holiday Shipping Delays

The holiday season often brings an unprecedented increase in the number of packages being shipped, which can result in postal courier delays. Please be aware of the following key points:. - **Increased Demand**: The holiday season sees a surge in pac

Marked Delivered but not arrived?

Please be aware that supply chain issues and an unprecedented increase in holiday packages have led to significant delays in postal courier services. These challenges in the supply chain have made it difficult to maintain timely deliveries. Shipping

Navigating Holiday Shipping Deadlines: Ensure Your Gifts Arrive on Time

Whether you're sending gifts across the country or worldwide, here's a guide to holiday shipping deadlines to help you plan accordingly. Shipping Method Matters. The shipping method you choose significantly impacts delivery times. Standard shipping m

Updating or Correcting Shipping Addresses for Holiday Orders

If you realize your shipping address is incorrect, don’t worry! Here’s what you can do:. For future orders, double-check your address before completing checkout. Contact us if you need help with your order and we will do our best to assist you.

Extended Holiday Return Window

We know the holidays can be a busy time, and we want to make gifting easier for you and your loved ones. To give you peace of mind this season, we’re extending our return window!. For purchases made from November 25 through December 25:. Our regular

Carrier and Delivery Delays

Please be aware that an unprecedented increase in holiday packages has led to significant delays in postal courier services. These challenges in the supply chain have made it difficult to maintain timely deliveries. Shipping Carriers have reported th

Handling Out-of-Stock and Backorder Items During the Holidays

Due to the high demand during the holiday season, some items may go out of stock or be placed on backorder. Here’s what you can expect: